Master Control Room Engineer

Katowice, Ref. no. ISP/DZU/MCR/197

Main responsibilities:

• The real first line support 24/7 for technologies and systems computer centers ING Services Poland and for remote services performed for foreign clients
• Monitoring the availability and performance of thousands of components of the IT infrastructure and business applications of ING Group companies in Europe
• Participation in the implementation of automation solutions for IT incidents
• Participation in the development of tools to support processes (incident management, knowledge management)
• Support, coordination, and escalation of incidents in the area of infrastructure and IT applications
• Participation in corrective actions for large and critical failure in the IT infrastructure
• Cooperation with external companies when solving incidents
• Working in 3-shift system
• Participation in international projects for clients of ING Group (trips abroad)
• Reporting on the status of IT services major incidents and other data

 Desired skills and experience:

• Higher technical education (or nowadays a student), the preferred profile computer
• At least good knowledge of English (spoken and written)
• Motivation and desire to develop in the area of IT and for continuous learning
• A strong commitment and openness to change
• Self-reliance, self-discipline, good organization of work
• Effective implementation of the goals set and the ability to actively seek solutions
•Ability to work in a group

 Additional skills

• Experience in working in an international environment
• Knowledge of Windows or Linux / Unix

Please send your CV (and the corresponding reference number in the subject of e-mail) to the address

Please note that we will contact only selected candidates.


Important: this site uses cookie files.

We use information saved in cookie files, among others, in statistical purposes and in order to fit the service to individual needs of the user. In your browser you can change your cookie files settings. Using the site without changing cookie files settings means they will be saved in device memory. More information with tips how to change settings can be found in Cookies policy.